Privacy Policy

LEVEL5FITNESS

Privacy Policy

Effective Date: January 1 2023

Privacy Policy – Level5Fitness

Data Collection & Use
At Level5Fitness, we collect customer information such as name, phone number, and messages shared via WhatsApp or other platforms. This data is used solely to provide customer support, share program details, send session reminders, and deliver updates related to our fat loss programs and services.

Data Sharing with Third Parties
We may share necessary customer data with trusted third-party service providers such as CRM tools, analytics platforms, and WhatsApp API providers to ensure smooth communication and service delivery. These partners are obligated to maintain confidentiality and data security.

User Consent
By providing your phone number and contacting Level5Fitness, you consent to receive WhatsApp messages, calls, or updates related to our programs, services, and support.

Opt-Out/Unsubscribe Mechanism
You can opt out of receiving messages from us at any time by replying “STOP” on WhatsApp or contacting our support team. Upon opting out, you will no longer receive promotional or service-related communications.

Data Retention & Security
We retain customer data only for as long as necessary to fulfill the purposes mentioned above. All data is securely stored and protected against unauthorized access, misuse, or disclosure using appropriate security measures.

Compliance with Legal Obligations
Level5Fitness complies with all applicable data protection laws and regulations, including Meta’s data handling requirements, to ensure your personal information is handled responsibly and transparently.

Team Level5fitness